Pentagon’s Guidance for Virus-Related PCS Delays

1. Your household goods pack-out may not be done. If a transportation provider hasn’t already been assigned to come pack out and pick up your stuff, they won’t be until the stop-order is lifted, the memo states. And if your move has already been assigned, the pickup and pack-out are going to be delayed, it says.

2. If you’re about to be homeless, you might get a pack-out exception. According to the memo, “Customers requiring shipments to be picked [up] due to termination of rental lease agreement, home sale or termination of government/privatized housing” can still get their pack-out and move done. But those household goods won’t be going far, it adds. Instead, they’ll simply be placed into storage for shipment later.

3. If your vehicle shipment is delayed, you can probably get your car back if you’ve already turned it in. Unless your vehicle is already on a ship on its way, the memo says impacted troops can likely get their cars back, even if they’ve been turned in but not actually shipped or already placed in long-term storage. Service members with questions should contact their vehicle processing center.

4. The memo does not offer benefits for those in between housing or whose car is already gone. Not offered in the memo is any assistance for military members or families who have sold their home or ended their lease and now sit in limbo waiting to move. That means those families could face paying out-of-pocket for extended temporary housing or a rental car while waiting to leave or come back stateside. Impacted families can call their local transportation office for help or details.

If you have other questions or need assistance please don’t hesitate to reach out to our team. We are here to help!

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